Accessibility at Storage Shepherds Bush
Storage Shepherds Bush is committed to providing an inclusive and accessible experience for all customers and visitors to our storage facilities in the Shepherds Bush area. We aim to ensure that everyone, including people with disabilities, can access information about our storage units, services and site facilities in a way that meets their individual needs.
This Accessibility Statement explains the steps we are taking to make using Storage Shepherds Bush as straightforward as possible for everyone, whether you are visiting our website, contacting our team, or accessing our storage facilities in the local area.
Our Commitment to Accessibility Standards
We are working towards compliance with the Web Content Accessibility Guidelines version 2.1, at the AA level. These internationally recognised guidelines explain how to make digital content easier to use and more accessible for people with a wide range of needs, including visual, auditory, physical, speech, cognitive, language, learning and neurological differences.
By aiming for WCAG 2.1 AA, Storage Shepherds Bush is focusing on key principles such as making content perceivable, operable, understandable and robust. We review our digital content and internal processes regularly to identify areas for improvement and to maintain a consistently accessible experience over time.
Screen Reader Support
The website for Storage Shepherds Bush is designed to be compatible with modern screen reader software used on desktop, laptop, tablet and mobile devices. We use clear structure, headings and text labels so that information about our accessible storage options in Shepherds Bush can be understood when read aloud by assistive technologies.
We aim to provide meaningful alternative text for images wherever they convey important information. Where images are purely decorative, we endeavour to ensure they do not create unnecessary interruptions for screen reader users. Forms and interactive elements are labelled so that their purpose is clear when using a screen reader.
Keyboard Navigation
We recognise that many people, including those with motor impairments or certain visual impairments, rely on a keyboard or alternative input devices to browse the web. The Storage Shepherds Bush website is being developed so that the main content and navigation can be accessed and operated without a mouse.
We aim to provide a logical tab order, visible keyboard focus indicators, and keyboard-friendly controls for menus and forms. This helps users move efficiently through pages about our storage units, pricing and Shepherds Bush location information, without becoming lost or disoriented.
Readable and Understandable Content
We try to write content in clear, plain language so that information about our storage services and accessible features in Shepherds Bush is easy to understand. We avoid unnecessary jargon and work to present information in short paragraphs and logical sections.
Where complex information is necessary, we aim to explain it in a step-by-step way. Colour contrast and font choices are selected to support readability for people with low vision or colour vision differences.
Ongoing Improvements
Accessibility is an ongoing process at Storage Shepherds Bush. As we update our services, add new content or refresh our website, we will continue to review accessibility and look for opportunities to improve the experience for everyone. Feedback from our customers and visitors is an important part of this process, especially for identifying real-world barriers that automated tests may not detect.
Contact for Accessibility Requests
If you experience any difficulty using the Storage Shepherds Bush website, or if you encounter a barrier while accessing our storage facilities in the Shepherds Bush area, we encourage you to contact us so we can help. You can share details of the issue you faced, the page or service you were using, and the type of technology or assistive tools involved.
We will do our best to respond to accessibility enquiries and requests in a timely manner, and where possible we will offer an alternative way to access the information or service you need. Your feedback helps us make Storage Shepherds Bush more accessible, inclusive and welcoming for everyone.




